General 

• Awujo is a space for everyone to enjoy.  Any behavior that disrupts others or makes anyone feel unsafe will not be tolerated and will result in removal from the space. Let's keep it positive!

• Promotional discounts and class credits cannot be combined. Each discount applies to a single full-priced class only.

Lessons 

Refunds 

• We require full payment for all group classes before the session starts. This ensures we have the resources to deliver a high-quality learning experience.

• To receive a full refund, please submit your withdrawal request at least five days before your class begins. We cannot offer refunds after this deadline, no matter the reason.

• Once you attend the first class, we cannot issue a refund, even if you decide to withdraw from the remainder of the session.

• We cannot provide refunds for individual classes you miss, we offer resources to help you keep up.

Class Changes and Transfers:

• If you need to withdraw after the registration deadline, we're happy to transfer you to another class of the same level if there's space available.

• If a transfer isn't possible, we might allow you to use your class credit towards a future class session.

Low Enrollment Scenarios:

• If a class has low enrollment, we might need to cancel it, reschedule it, combine it with another group, or shorten the number of classes. If we adjust a class you're enrolled in, you can transfer to a different class or get a refund if the new schedule doesn't work for you.

Make-Up Classes:

• We cannot guarantee make-up classes for missed sessions. They depend on whether there's another class at your level and if there's space available.

• If a make-up class isn't possible, you can watch a recording of the class you missed. We'll add the recording to your class slides.

Events 

Refunds 

• To receive a full refund on your event ticket, please submit your withdrawal request at least five days before the event. We cannot offer refunds after this deadline, no matter the reason.

Photography & Filming 

• We capture the excitement of our events through photos and videos. By attending, you're giving us permission to use these images in our marketing materials. If you'd rather not be included, please try to avoid the cameras and let an Awujo team member or the photographer know.